Assistance with Solving Problems
University Ombudsman Offices

Students are encouraged to resolve university concerns by contacting the campus office responsible for the area relevant to the complaint. If dissatisfied with the response, the student may contact the relevant area supervisor, director, department chair, or dean for resolution.

University Ombudsman Offices

Each state university has a student ombudsman office, which is accountable to the president. The ombudsman serves as an alternate resource for all students to complement other existing channels of communication. The role of the ombudsman is to serve as a resource and designated neutral party for those who may have a college-related concern or grievance. The ombudsman does not impose solutions, but does identify options and strategies for resolution - providing contact with appropriate college resources or serving as a mediator, among other roles.

Each university has an established procedure by which a student may appeal to the office of the ombudsman a decision that is related to the student's access to courses and credit granted toward the degree. Detailed information concerning this procedure is included in the institution's catalog.

Individual University Ombudsman Officers

Florida A&M University
Bryan Smith
University Ombuds
http://www.famu.edu/index.cfm?ombuds
308 Foote-Hilyar Administration Center
Tallahassee, FL 32307
Phone: (850) 599-3183
E-mail: bryanf.smith@famu.edu

Florida Atlantic University
Angie Gifford
University Ombuds
http://www.fau.edu/ombuds/
Building 08, 266f
777 Glades Road
Boca Raton, FL 33431
Phone: (561) 297-3693
FAX (561) 297-0693
E-mail: ombuds@fau.edu

Florida Gulf Coast University
Monique McKay, LL.B, LL.M
University Ombuds and Assistant to the President
http://www.fgcu.edu/ombuds/
Edwards Hall
Room 211
10501 FGCU Boulevard South
Fort Myers, FL 33965-6565
Phone: (239)-590-1022
FAX: 239-590-7407
E-mail: MMckay@fgcu.edu

Florida International University
Dr. Tony Delgado
University Ombudsman/Associate Dean of Students
http://studentaffairs.fiu.edu/get-support/ombudsman/index.php
11200 SW 8 Street, GC 219
Miami, FL 33199
Phone: (305) 348-2797
FAX: (305) 348-1957
E-mail: antodelg@fiu.edu

Florida Polytechnic University
Lauren Willison
University Ombudsperson
https://floridapoly.edu/resources/ombuds/
Admissions Center
4700 Research Way
Lakeland, FL 33805-8531
Phone: (863) 874-8623
E-mail: lwillison@floridapoly.edu

Florida State University
Alice Wright
Student Academic Ombuds
http://undergrad.fsu.edu/Departments/Student-Ombudsman-Office
Dean of Undergraduate Studies
3300 University Center
Tallahassee, FL 32306-2460
Phone: (850) 644-2741
FAX (850) 644-6494
E-mail: aearp@fsu.edu

New College of Florida
Dr. Elyse Chaplin
Ombuds
https://www.ncf.edu/campus-life/health-safety-and-wellness-mind-body-and-spirit/student-ombudsperson/
Office of Student Affairs
5800 Bay Shore Road
Sarasota, FL 34242
Phone: (941) 487-4250
FAX (941) 487-4517
E-mail: tmurry@ncf.edu
*located in HCL001

University of Central Florida
Shreya Trivedi
University Ombuds Officer
Ombuds Office
http://www.ombuds.ucf.edu/
Millican Hall, Room 247
Orlando, FL 32816-0005
Phone: (407) 823-6440 or 6441
FAX (407) 823-3085
E-mail: Shreya.Trivedi@ucf.edu
*located in Millican Hall, Suite 243

University of Florida
Mr. Ronald Anderson
University Ombuds
http://www.ombuds.ufl.edu/
P. O. Box 113155
Gainesville, FL 32611-3150
Phone: (352) 392-1308
FAX (352) 392-1350
E-mail: randerson@aa.ufl.edu
*located in 31 Tigert Hall

University of North Florida
Andrea Adams-Manning
Assistant Dean of Students & Student Ombuds
https://www.unf.edu/ombudsman/
1 UNF Drive
Jacksonville, FL 32224
Phone: (904) 620-1491
Fax: (904) 620-3922
E-mail: a.adams-manning@unf.edu

University of South Florida
Dr. Jennifer Schneider
Student Ombuds
http://www.usf.edu/student-affairs/ombuds/
4202 E. Fowler Avenue, SVC 2057
Tampa, FL 33620
Phone: (813) 974-0835
E-mail: jaschnei@usf.edu

University of West Florida
Dr. Vannee Cao-Nguyen
Associate Vice President
Division of Academic Engagement
http://uwf.edu/offices/dean-of-students/dean-of-students/student-ombudsperson/
University of West Florida
Building 75/Room 102
Pensacola, FL 32514
Phone: (850) 474-2387
E-mail: vcao@uwf.edu